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policies


Please take a moment to familiarize yourself with the studio‚Äôs policies. A clear understanding of the following will reduce confusion later on. These policies are in place so that we can continually offer the quality service we provide for our artists.  Our staff will gladly answer any questions you may have.  Thank you for recording with New Royalty Records.  


STUDIO POLICY

  • At least 24 hours notice is required for all cancellations, a fee equaling the cost of 1 hour will be charged to any client that cancels without giving 24 hours notice.

  • Billing begins at the scheduled start time whether or not the artist has arrived.  If the artist arrives early billing starts at that time. 

  • If an artist is more than 15 minutes late the engineer may suspend the session and consider it cancelled without notice.  Client will be subject to our standard cancellation fee.

  • New clients must provide identification and a valid credit card to be kept on file to be charged in the event of cancellations without notice.

  • In the event that a session runs over its scheduled end time the over time will be charged at the standard rate.

  • No files will be released until payment in full is received.
  • New Royalty Records is not responsible for storing files of clients who have an outstanding balance. 
  • If multiple engineers/producers are working concurrently on a clients projects the session bill will reflect the charges of both services.
  • Artist may bring up to 3 guests.  Additional guests will need to be approved 24 hours before session start.  All guests must provide identification.
  • The engineer has the right to refuse entry and to remove anyone from a session for any reason. 
  • Absolutely no loitering in our parking lot at all. 
  • Premises are secured with video surveillance 24/7.